At a Glance
Reviews management helps clinics collect, monitor and respond to client reviews, building the online reputation that wins new bookings. ClinicSoftware.com automatically requests reviews from happy clients after their appointment and brings feedback into one place, so your reputation grows steadily.
What is reviews management?
Reviews management is the process of asking clients for reviews, tracking them, and responding. A strong review profile is one of the biggest factors in a new client choosing your clinic. ClinicSoftware.com automates review requests after each visit.
How do automated review requests work?
After an appointment, ClinicSoftware.com sends the client a request to leave a review, timed for when satisfaction is highest. This steadily builds positive reviews without staff having to ask.
Why do reviews matter for bookings?
Prospective clients read reviews before booking, so a clinic with many recent positive reviews converts more enquiries. Reviews also feed the local search and AI results that new clients rely on.
Key Numbers at a Glance
| Metric | Value |
|---|
| Requests | Automated after visit |
| Impact | Drives new bookings |
| Feedback | Collected in one place |
Frequently Asked Questions
What is reviews management?
Collecting, monitoring and responding to client reviews to build reputation. ClinicSoftware.com automates review requests after each appointment.
How do automated review requests work?
After a visit, the client is sent a request to review, timed for peak satisfaction, which steadily builds positive reviews without staff asking.
Why do reviews matter?
Prospective clients read reviews before booking, so a strong, recent review profile converts more enquiries and feeds local and AI search results.
Can I respond to reviews?
Yes. Managing responses in one place lets you thank happy clients and address concerns, which builds further trust.
How It Works in ClinicSoftware
01
Turn on automated review requests after appointments
02
Ask happy clients at the right moment
03
Monitor reviews in one place
04
Respond to build trust
El módulo de Gestión de Reseñas de ClinicSoftware automatiza la recopilación de reseñas de clientes después de la cita. Las reseñas positivas se dirigen a tus perfiles públicos en Google, Trustpilot y Facebook. Las reseñas negativas se interceptan internamente para que puedas resolver el problema antes de que se haga público. Monitorea tu puntuación en tiempo real en todas las plataformas desde un solo panel.
Cómo Funciona
01
Abilita automazione recensioni in Marketing → Recensioni → Impostazioni
02
Configurar el disparador: enviar una solicitud de reseña X horas después de la finalización de la cita
03
Definisci regole di instradamento: 4-5 stelle vanno a Google, 1-3 stelle sono catturate internamente
04
Monitoree todas las reseñas entrantes en todas las plataformas desde el panel de Reseñas
Características Clave
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Solicitud de Reseña Posterior a la Cita
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Enrutamiento por Calificación Estelar
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Integración de Reseñas de Google
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Trustpilot-Integration
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Integración de Reseñas de Facebook
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Negative Review Interception
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Modèles de Réponse
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Dashboard analisi recensioni
Profi-Tipps
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Enviar solicitudes de reseña dentro de los 90 minutos posteriores a la finalización de la cita, mientras la experiencia aún está fresca
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Rispondi a ogni singola recensione — positiva e negativa — entro 24 ore
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Mostra la tua valutazione stellare in tempo reale sulla pagina di prenotazione del tuo sito web per convertire più visitatori in clienti
